FAQ

What is A Palm Shop?

It’s a collection of art prints based on the idea that palm trees have personalities, just like people do. Each one reflects a different way of being in the world. You’re not just choosing art. You’re choosing something that feels like you.

What do you mean by “palm personalities”?

They’re not literal personality types. They’re more like patterns, traits, and ways of moving through the world that people recognize in themselves. Personality isn’t just what you were born with. It’s also what happened to you. That’s why people don’t just like their palms. They feel seen by them.

Is this AI-generated art?

Absolutely not. Every print in this collection is a photograph taken by Kimberly Genevieve. What you’re looking at is over a decade of images from her personal archive. Real palm trees. Real places. Just a photographer who can’t stop making portraits of palm trees.

I can't choose. I see myself in more than one.

That’s completely normal. Most people don’t pick just one. They either choose the one that feels most like them or build a small collection that reflects different parts of who they are. If you’re stuck, start with the one you can’t stop thinking about. That’s usually the right one. And if it turns out you’re a few of them, we have bundles for that too.

Can I mix prints across sets?

Absolutely. Everything is designed to work together. A lot of people build walls that combine different palms. That’s kind of the point since you’re not just one thing.

What sizes are available?

8x10 — for a shelf or nightstand

11x14 — for a gallery wall, or someone you really see

16x20 — the one most people choose

24x36 — for the wall that finally says something true

30x45 — for when you really mean it

What paper do you use for the photo prints?

Every print is produced on Enhanced Matte Art Paper — a premium 200gsm fine art paper with a smooth matte finish.

Do the photo prints have a white border?

No, the size you choose is the size of the print. No border included.

Are these open edition or limited edition?

They’re open edition, which means there’s no limit on how many can be made. The prints stay available as part of a permanent collection. New palms are added over time.

Do you sell framed prints?

Yes. Framed options are available for every size. Frames come in black, white, natural, and oak wood and are ready to hang the moment they arrive.

Will my print look exactly like what I see on screen?

The print itself will match what you see online. The lifestyle images are styled mockups, so framing and lighting may look slightly different in real life. We’ve included some close-up frame images so you know what to expect.

Do the prints come with hanging hardware?

Unframed prints are shipped flat or rolled depending on size and are ready to frame. Framed prints come ready to hang with hardware depending on frame size — a cobra hook (up to 24x36 inches) or a sawtooth hanger (above 24x36 inches).

What if I want a size that isn't listed?

We love a specific vision. Email us at hello@apalmshop.com and we'll see what we can do.

Can I buy a print as a gift?

Absolutely. If you already know which personality they are, you're halfway there. Add a note at checkout and we'll include it with your order.

Do you ship worldwide? How long does shipping take?

Yes, we ship worldwide. Prints are produced and shipped through partners with fulfillment centers in the US, Canada, and the UK, which helps keep delivery times fast wherever you are. Production takes 2–7 business days. Most orders arrive within 5–10 business days after that. Orders shipped outside these fulfillment regions may take longer to arrive and can be subject to import taxes, which are the responsibility of the customer.

Can I return my print?

Every print is made to order just for you, so all sales are final. That said, if your order arrives damaged, email a photo of the packaging and the print along with your order number to hello@apalmshop.com within 7 days of delivery and we'll send a replacement right away.

When do new personalities arrive?

We add new personalities regularly. Sign up for the newsletter to be the first to meet them.